Privacy Effective: 2025 Philippines

cash games Privacy Policy

Your privacy matters to us. This Privacy Policy explains what personal data cash games collects from Filipino players, how we use it, and the rights you have over your information. By using our platform, you agree to the practices described here.

1. What Data We Collect

When you register and use the cash games platform, we collect the personal information necessary to operate your account and comply with Philippine regulations. This includes your full name, date of birth, email address, mobile number, and payment details such as your GCash or Maya account information. We also collect technical data automatically — including your IP address, device type, browser, and session activity — to keep the platform secure and running smoothly. If you contact our support team, we retain records of those communications to help resolve any follow-up queries. We do not collect sensitive personal information beyond what is required for identity verification and responsible gaming compliance. All data collection is conducted in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines. You will always be informed of any significant change to the categories of data we collect.

2. How We Use Your Information

The data we collect is used to create and manage your account, process deposits and withdrawals in Philippine pesos, and verify your identity as required by our licensing obligations. We use your contact details to send you important account notifications, security alerts, and updates about changes to our terms or policies — we do not send unsolicited marketing messages without your consent. Session and device data helps us detect suspicious activity, prevent fraud, and maintain the integrity of our games and sports betting markets. Aggregated, anonymised data may be used internally to improve platform performance and user experience, but this data cannot be used to identify individual players. We do not sell, rent, or trade your personal information to third-party advertisers or data brokers under any circumstances. Where we share data with trusted service providers — such as payment processors or identity verification partners — those parties are contractually bound to handle your data securely and only for the specified purpose.

3. Your Rights and Data Controls

As a registered player in the Philippines, you have the right to access, correct, or request deletion of the personal data we hold about you, subject to our legal and regulatory obligations. You may update your contact details and communication preferences directly from your account settings at any time. If you wish to request a full copy of your data or ask us to delete your account, please contact our support team and we will respond within a reasonable timeframe as required by applicable law. You also have the right to withdraw consent for any optional data processing — such as personalised recommendations — without affecting your ability to use the core platform. If you believe your data rights have been violated, you may lodge a complaint with the National Privacy Commission of the Philippines. We take all such requests seriously and will work with you to resolve any concerns promptly. For more information on how your account data interacts with our platform rules, please review our Terms and Conditions and visit our FAQ page.

This Privacy Policy was last updated in 2025. For questions about your data, contact our support team or visit the FAQ page. To understand how your account is governed, see our Terms and Conditions. For gaming limit options, visit Responsible Gaming.

Common Questions About Your Privacy

Quick answers to what Filipino players most often ask about how cash games handles personal data.

We do not sell or rent your personal data to any third party. We may share limited information with trusted service providers — such as payment processors and identity verification partners — but only to the extent necessary to operate your account and process your transactions. All such partners are bound by strict data processing agreements and are prohibited from using your data for any other purpose. We never share your information with advertisers or data brokers. If you have specific concerns about a particular type of data sharing, please contact our support team for clarification.

You can request account closure and data deletion by contacting our support team directly. Once we receive your request, we will verify your identity and process it within a reasonable timeframe in line with the Data Privacy Act of 2012. Please note that certain records may be retained for a period required by our regulatory and legal obligations — for example, transaction histories needed for anti-money laundering compliance. We will inform you clearly of any data we are legally required to retain and for how long. After the retention period expires, your data will be securely deleted from our systems.

We implement industry-standard security measures to protect your personal data, including encrypted data transmission (TLS/SSL), secure storage with access controls, and regular security reviews. Our team monitors the platform around the clock for suspicious activity and potential breaches. In the unlikely event of a data breach that affects your rights, we will notify you and the National Privacy Commission as required by Philippine law. You can also help protect your account by using a strong, unique password and logging out when using shared devices. If you suspect any unauthorised access to your account, contact our support team immediately so we can take protective action.

Yes — when we make material changes to this Privacy Policy, we will notify registered players via the email address linked to their account and update the effective date shown at the top of this page. We recommend reviewing this page periodically so you are always aware of how your data is being handled. If you do not agree with any updated terms, you have the right to stop using the platform and request account closure. Continued use of cash games after a change has been communicated constitutes your acceptance of the revised Privacy Policy. For any questions about a specific change, our support team is available to assist you.

Your Data, Your Control

We built cash games for Filipino players who deserve a safe, transparent platform. Join thousands of players already enjoying live sports betting and casino-style games — knowing their data is protected every step of the way.

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